Booking Terms and Conditions
Rosh Expeditions BOOKING TERMS & CONDITIONS
Booking & Payment Terms
Your booking request has to be made in writing and a 30% deposit is required. The balance has to be remitted at least 30 days prior to safari commencement.
All the payments should be FREE FROM BANK CHARGES
Cancellation policy for Trekking:
Reservations that are cancelled, reduced in length of stay or reduced in numbers are subject to Cancellation, Cancellations between 30 days and over, 10% of the total costs will be charged Cancellations between 29 days & 15 days prior arrival, 15% of the total costs will be charged.
Cancellations between 14 days or less prior to arrival 20% of the full costs will be charged.
Cancellation fees are calculated on the total value of the booking.
Cancellation policy for Safaris:
Reservations that are cancelled, reduced in length of stay or reduced in numbers are subject to Cancellation Cancellations 30 days and over, 15% of the total cost will be charged, Cancellations between 29 days & 8 days prior arrival, 20% of the total costs will be charged Cancellations between 7 days or les days prior arrival, 25% of the total costs will be changed.
Charged Cancellation fees are calculated on the total value of the booking.
Visa:
All nationals will require visas for TANZANIA. We recommend that where possible your clients attain their visas in advance, although they are available upon arrival
in TANZANIA.
Baggage allowance:
Baggage is restricted to 23kg per person on the domestic flights within East Africa. Softsided luggage or duffels are preferable to hard luggage for storage on safari vehicles and on aircraft used within Africa. Large suitcases of dimensions greater than 24″ x 17″x 7″ are impossible to store in vehicles and on aircraft and should not be used. (Baggage and personal effects are at owner’s risk throughout the tour and baggage insurance for members is strongly recommended).
Shopping Trips
Driver/Guides will only stop at the shops/curios stall, which are recommended by Rosh Expeditions. We provide escort at no extra cost to accompany guests on shopping trips so as to help with recommendation and save.
LIABILITY
Rosh Expeditions acts as agent for hotels, transportation services and facilities provided by other parties, firms or corporations and cannot be held responsible for delays, loss, damage, injury or accident, change of itineraries which may occur through sthe negligence of any individual or company entrusted with such service.
Force Majeure
The Company cannot accept any liability or pay any compensation in respect to delays or lack of performance affected by ‘force majeure’.
Force Majeure means any event which the Company has no control over and even in circumstances where all due care was taken the event could not have been avoided or foreseen. This includes events such as war, or threat of war, riot, civil strife, terrorist activity, industrial dispute, natural disaster, adverse weather conditions, fire and all similar events outside the Company’s control.
Insurance
The Company does undertake to provide anything that will be need during the safari, incase for anything happen like accidents, breakdown or something similar during trip/safari, then company will be responsible
Children Policy
Children under the age of 12 sharing a room with two adults generally pay 50% – 70% of the rate quoted except on air, rail, safaris, adventure programmes or balloon safaris. Children under 7 are not permitted in any tree hotels and most tented camps. Some wildlife lodges and tented camps accommodate a maximum of 2 persons. Other restrictions may apply from time to time. Children rates are available on request.
Law
The Company’s contract will be governed by and constructed in accordance with the law of Tanzania. Accordingly each party irrevocably submits to the jurisdiction of the Tanzania courts to settle any dispute or matter arising under this contract.